MG
Marco Gundlach
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Technology that works for you. People who master it.

Discover in detail how our tailored AI solutions transform your processes and empower your team.

AI Process Automation

Manual processes are slowing your growth. We automate up to 80% of your standard workflows — reliably, scalably and without IT overhead.

94% of German SMEs are not yet using AI operationally — manual processes consume time and money.

  • Automation of standard processes in accounting, HR and order management
  • Seamless integration with existing ERP and CRM systems
  • AI-powered document processing and data transformation
  • Monitoring dashboards for transparency and quality assurance

Ergebnis

80% of standard processes can be automated

Companies that have introduced AI automation with us report significantly reduced processing times and fewer manual errors.

AI Chatbots

Answer customer inquiries around the clock — without additional staff.

Customer service teams handle the same 20 questions every day — around the clock.

  • 24/7 automatic responses to the most frequent customer inquiries
  • Seamless handover of complex cases to human agents
  • Multilingual support without additional staffing costs
  • Integration with existing CRM and helpdesk systems

Ergebnis

80% of standard requests are answered automatically

Customers receive instant responses — regardless of the time of day.

AI Agents

Autonomous AI systems that take over complex multi-step workflows.

Complex multi-step workflows still require human coordination — a bottleneck that becomes more expensive as you grow.

  • Autonomous planning and execution of multi-step business processes
  • Intelligent decision-making based on real-time data
  • Independent research, analysis and report generation
  • Scalable agent infrastructure that grows with your business

Ergebnis

Agentic AI is the mega-trend of 2026

AI agents take over coordination tasks that previously tied up project managers and clerks.

Knowledge Management

Centralise, structure and make your company knowledge findable in seconds.

Company know-how lies scattered across emails, documents and the minds of individual employees.

  • Central AI-powered knowledge database for the entire company
  • Semantic search that understands context rather than just matching keywords
  • Automatic tagging and categorisation of new content
  • Seamless integration with Slack, Teams, Confluence and SharePoint

Ergebnis

Critical knowledge findable in seconds, not hours

Employees find answers in seconds, not hours.

Workshops & Training

Empower your team to use AI independently and productively.

AI projects often fail not because of the technology, but because teams don't know how to get started.

  • Tailored workshop programmes for your team and industry
  • Hands-on exercises with real company use cases
  • Prompt engineering and effective use of AI tools
  • Follow-up sessions for sustainable AI adoption in day-to-day work

Ergebnis

Teams are empowered to apply AI independently

After our workshops, teams use AI productively from day one.

New · 2-Tage-Training

Your team builds its own AI tools. In 2 days.

Live remote, max. 12 participants, fixed price. Each participant brings a real process and leaves with a working tool.

See Training →

AI Quick Check

Find out in 4 questions how much potential is hidden in your processes.

Ready for the Next Step?

Let's talk about your potential.

Book Free Strategy Session